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"vmStatsProvider" causing Solarwinds to give false "down" alerts?

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Hi Everyone,

 

Does anyone have experience Solarwinds giving false "down" alerts on with virtual servers?

It happened on a server yesterday morning, twice. We received alerts from Solarwinds that a particular server was down around 7:00 and 8:00 AM.

In looking at the application logs for that time on the server I spied numerous line items:

 

Information10/9/2014 7:08vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 7:08vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 7:06vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 7:06vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 6:57vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 6:57vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 6:55vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 6:55vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 6:46vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 6:46vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.

 

If I understand this correctly these are coming from the VMWare tools that is installed on the virtual instance?

Can this be causing Solarwinds to see the server being down?

 

Thanks everyone,

Cheryl


Error in Hyper-V (Could Not Poll)

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Any see this error

 

today morning It appeared the followingerror in theHyper-V servers asimage below

erro host.png


Didall proceduresfoundinSolarwinds, the last wasasthe theimage,whichisrequired tobe changedthe defaultcountofnumber3 for anumberit deemsbest, or simply clear theoption, madeto changeboth waysand withoutsuccessfullyrestartedthe services ofSolarwindsandran theWizardagainthe problempersists


erro poll hots vm.png

Monitoring C drive on VDI Machine's without Monitoring the guest

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Hi All,

 

We have well over 2000 VDI's and noticed a VDI will fail if thie C drive gets filled up.

 

We have VMAN, SRM, SAM, NPM, NCM and NTA

 

Does anyone know anyway we can get the disk information without monitoring the VDI through WMI. I really don't want 2000 + Windows PC's in Solarwinds to keeping going up and down and chopping and changes as users log into VDI.

 

Is there any other way through, vSphere events or ESXI etc to get this? Maybe even getting a windows build to forward an event to vCentre or Solarwinds when the C is nearly full? I just really don't want to have individual VDI Guests in monitoring.

 

Many Thanks,

Grant

VMAN 8.4 Reducing VMware Event Noise

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In VMAN 8.4, we introduced VMware event monitoring.

 

You can see the release notes here:

Virtualization Manager 8.4 Release Notes - SolarWinds Worldwide, LLC. Help and Support

and the product blog post here: Virtualization Manager 8.4 is Now Generally Available 

 

When you first start looking at the captured VMware events, typically you're going to notice a lot of login/logout events. When using an automated workflow tool, or a third party monitoring tool, you're going to see even more of these events.

For me, I like to start discarding these events right away so I'd like to share how I do that in just a few clicks.

 

First, click 'Configure Rules'

 

There you can start creating a rule to discard your login/logout events

Set your Rule Conditions to look for EventType: UserLogoutSessionEvent and UserLoginSessionEvent

 

 

On the Actions, Add an Action to Flag For Discard

Save your log processing rule and enjoy the clarity of seeing the other more important events occurring your VMware environment in real time.

ESX Host with 6.7 version-- Help needed on multiple issues

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Hi All,

 

Anyone with ESX on version 6.7 facing below issues:

 

Remote lockout issue for root account from Solarwinds?

Hardware sensors not working-- this is already identified as bug from VMware but just mentioning again here as i have one more doubt.

 

Now, we had passwords changed for most of the ESX servers in our environment so it had to be updated in Solarwinds as well. It was done and was working fine. Today we were informed by our technical team that for more than 20 hosts, they are getting the remote lockout issue for root account and the cause was the Solarwinds IP address. So we tried to remove the VMware Polling and gave 10-15 min time and then again re-enabled; strange thing to observe was that same password worked after disable/enable of Vmwar Poll.  So any way to find out what exactly went wrong?

 

Other help i need is- Is there any way to get an alert when the passwords have stopped working from Solarwinds for the ESX hosts?

 

serena- Marking you incase you have seen similar issues or received anything via support ticket.. I am willing to open a ticket for my case but before doing that want to know if anyone here has come across same issue...

Licensing clarification of Log Manager

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I want to do the latest upgrades but I'm confused about the licensing.  We have VMAN 320 sockets, but we haven't bought Log Manager.

 

When we upgrade we want to use the feature in VMAN 8.4 to alert on VMware events - we really want that feature - and I'm assuming this is included in the VMAN we paid for.

 

Does this use some type of free Log Manager?  What are the limitations.  Normally Log Manager takes over Syslog/Traps, but since we haven't paid for Log Manager will they keep working using the legacy features? 

 

I can't upgrade now because this seems very confused.

 

It's worth noting that I'm trying out Log Manager now (eval) and I can see it appears to be able to pick up Windows Event logs - this is something we have wanted for a while and have been looking at non-SolarWinds products.   When I looked at a quote for Log Analyzer I saw that it only went up to 1,000 nodes - we're well past that.   How would you monitor 2000 VMs?  We had no plans to monitor Windows event logs with Solarwinds modules (I'm not a fan of LEM) but perhaps this will do what we need.  But we don't want to do that today, perhaps in a couple of months.

 

Can I upgrade, get the VMware events, keep Syslog/traps as they are?

Performance Metric Definitions

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I'm working on definitions for the metrics being monitored with VMAN. I have a few questions about them too. This is the list I have so far:

CPU Used: Percentage utilization of CPU resources.

source:

 

CPU Usage: Measured in MHz for the amount of CPU Usage.

source:

 

CPU Swap Wait: Swap wait time is time spent waiting for memory to be swapped in. When the VM is waiting for memory, it is not doing work.

source: https://www.dynatrace.com/support/doc/appmon/installation/deployment-guide/additional-deployment-best-practices/virtualization-best-practices/

 

CPU Ready: CPU Ready Time is a vSphere metric that records the amount of time a virtual machine is ready to use CPU but was unable to schedule time because all CPU resources (on a ESX host) are busy.

source: http://houseofbrick.com/cpu-ready-time-blog-part-i/

 

CPU Max Limited: Sys|Resource CPU Max Limited (%) (1 min. average) Percent of resource CPU that is limited to the maximum

amount. Average value during a one-minute period.

source: https://docs.vmware.com/en/vRealize-Operations-Manager/6.7/vrealize-operations-manager-67-reference-guide.pdf

 

CPU Load (On Host): Percentage of CPU utilization on the host.

source:

 

CPU Load: Percentage of CPU utilization by the guest os.

source:

 

CPU Latency: Percentage of time the VM is unable to run because it is contending for access to the physical CPUs.

source: https://docs.vmware.com/en/vRealize-Operations-Manager/7.0/com.vmware.vcom.metrics.doc/GUID-1322F5A4-DA1D-481F-BBEA-99B228E96AF2.html

 

 

CPU Demand: This metric is an indicator of the overall demand for CPU resources by the workloads in the cluster. It shows the percentage of CPU resources that all the virtual machines might use if there were no CPU contention or CPU limits set. It represents the average active CPU load in the past five minutes.

source: https://docs.vmware.com/en/vRealize-Operations-Manager/6.7/vrealize-operations-manager-67-reference-guide.pdf

 

Memory Usage (On Host): Percentage utilization of Memory resources on the host.

source:

 

Memory Usage: Percentage utilization of Memory resources on the guest os.

source:

 

Memory Granted: Amount of memory available for use.

source: https://docs.vmware.com/en/vRealize-Operations-Manager/6.7/vrealize-operations-manager-67-reference-guide.pdf

 

Memory Demand: Guest operating system demand in kilobytes

source:

 

Consumed Percent Memory Load:

source:

 

Consumed Memory Load:

source:

 

Balloon Memory Load: This metric shows the amount of memory currently used by the

virtual machine memory control. It is only defined at the VM level

source: https://docs.vmware.com/en/vRealize-Operations-Manager/6.7/vrealize-operations-manager-67-reference-guide.pdf


Do these definitions make sense to anyone and are there any that should be updated for what VMAN is actually reporting?  I am also seeing a weird thing. My  Memory Usage, Memory Granted, Memory Demand, Consumed Percent Memory Load, and Consumed Memory Load are all reporting 0 or --. Which doesn't make sense because I know the VM is using memory. Anyone have ideas as to why that may be? Thanks for your time and hope someone gets a little use out of having these definitions.

How to alert on vMan Component Volumes?

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Environment: vMan Orion 8.1 (no appliance) and Orion 2017.3 with SAM 6.5

 

Objective: Alert on disk utilization from any VMs managed by vMan.  These VMs are only managed by vMan and not managed by SAM thus the VMs are not managed nodes from Orion perspective. In other words, I like to alert when vMan VM Component Volumes object shows in Red:

 

 

I don't see any option to specify these objects and triggers when building alerts.

 

Thanks

j


Noob Question - Removing an host from VMAN

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Hi guys and girls,

 

Sorry if this is a silly question but I'm new to VMAN and I'm struggling to find out how you remove a host?!

 

Under virtualisation assets I've clicked on Virtualisation settings but I can only see the option to Enable or Disable Hyper-V polling.

 

Am I missing something really obvious?

 

Many thanks in advance.

 

Root password

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Hi,

What is the root password for the appliance? I have had a power failure on the machine running the virtual instance of Solarwinds Virtualization Manager, which means i need to run fsck before it can restart.

However, i can't run fsck without the root password.

Thanks in advance!

Solarwinds Recommendations Report

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Good morning,

 

I am new to Solarwinds reporting and thwack community. I am looking for some assistance on a report I need to create  for work. I was wondering if anyone has created a report based on the Virtualization/recommendations Top 10 dashboard widgets. The report my management team would like to see is a complete list of our virtualization environment with the Solarwinds recommendations for memory, CPU and disk by virtual machine based on the Solarwinds data collected for a period of time. Any assistance to point me in the right direction would be greatly appreciated.

 

Thanks,

Jim Jackson

Virtualization Manager Versus IVIM

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Can someone explain the difference between Virtualization Manager and IVIM?  What do I get from Virtualization Manager that I don't get from IVIM?  Does it require a separate machine and cannot be installed on the same machine as NPM and all the other modules? 

"vmStatsProvider" causing Solarwinds to give false "down" alerts?

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Hi Everyone,

 

Does anyone have experience Solarwinds giving false "down" alerts on with virtual servers?

It happened on a server yesterday morning, twice. We received alerts from Solarwinds that a particular server was down around 7:00 and 8:00 AM.

In looking at the application logs for that time on the server I spied numerous line items:

 

Information10/9/2014 7:08vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 7:08vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 7:06vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 7:06vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 6:57vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 6:57vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 6:55vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 6:55vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
Information10/9/2014 6:46vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
Information10/9/2014 6:46vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.

 

If I understand this correctly these are coming from the VMWare tools that is installed on the virtual instance?

Can this be causing Solarwinds to see the server being down?

 

Thanks everyone,

Cheryl

Monitoring C drive on VDI Machine's without Monitoring the guest

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Hi All,

 

We have well over 2000 VDI's and noticed a VDI will fail if thie C drive gets filled up.

 

We have VMAN, SRM, SAM, NPM, NCM and NTA

 

Does anyone know anyway we can get the disk information without monitoring the VDI through WMI. I really don't want 2000 + Windows PC's in Solarwinds to keeping going up and down and chopping and changes as users log into VDI.

 

Is there any other way through, vSphere events or ESXI etc to get this? Maybe even getting a windows build to forward an event to vCentre or Solarwinds when the C is nearly full? I just really don't want to have individual VDI Guests in monitoring.

 

Many Thanks,

Grant

How to Bulk Add ESX Hosts as Orion Nodes in new Orion VMAN 8.2?

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Either SolarWInds completely overlooked this when changing how Virtualization Objects are added to Orion, or I am completely missing the setting to do this for us.

 

Previously you could just run a one hop Network Discovery with the vCenter server as the only IP address.  You just had to put in valid VMware credentials and Everything would get brought in as Orion nodes and with the VMAN appliance integrated it would automatically marry the data up.  You could even put in WMI and SNMP credentials on the appropriate pages of the Discovery wizard and it would even scan and bring in all of the VM's as well.  It worked great for bulk adding all of our ESX hosts and VM's into Orion in one big swoop.

 

Now however, the page in the Discovery wizard where you used to put in the VMware credentials has been replaced by the "Add VMWare VCenter or Hyper-V Devices" button.  Clicking this button exits you from the Discovery Settings wizard and takes you to the new Add Virtualization Objects page.  I thought to myself, "OK, cool, so we just add the vCenter server and it will now automatically add the ESX Hosts in for us.  I hope it also adds in the VM's like the old Discovery Wizard does too, but as long as it at least gets the Hosts I'll be happy.".  I figured surely they wouldn't overlook that, right?


Well, they did...  Adding the vCenter server this way only brings the vCenter server in as an Orion node.  The ESX hosts are only brought into Orion as "Orion VMAN" nodes.  This means the hosts are not pinged by Orion every 2 minutes, they are not polled for additional metrics like CPU, SNMP, HARDWARE HEATLH, or any of the other data that Orion gathers.  It also means you can't assign custom property values to them or anything.   This is a HUGE miss by SolarWinds.  We have nearly 300 ESX hosts between our two vCenters.  Clicking on each one individually and choosing "Manage This Node" is just not feasible. 

 

The only other thing I can think to do would be to do a SWQL\SQL query to get a list of all the ESX Host IP's from the VIM.Hosts table, then run a "Ping Only" discovery against that list of IP's.  It should marry them up once brought in (I hope).  This is a pain though and is a big step backwards compared to how it used to work.


Luckily I had two Discovery Profiles saved that are setup the way I described above.  Running them worked just like it used to and brought in all the VMware Hosts and VM's as both Orion and Orion VMAN nodes.  But what if these profiles ever get deleted?  What if we get a new vCenter server that I need to Discover?

Please SolarWinds, tell me you have a function built somewhere that replaces the features I listed above?  We are a large environment, so when you remove functionality that allowed us to bulk manage things in Orion that really hampers us and makes our job harder.  What is SolarWinds vision for Orion VMAN with regards to monitoring hosts?  Do you intend for your users to just have to click on each host individually to manage them as Orion Nodes?  Do you intend for us to only manage them as VMAN Nodes and thus no longer get hardware health or other important data that is collected by Orion core?  I just don't understand how such a major thing was overlooked?  I scoured the admin guides and documentation last night and could not find a single word about adding hosts in (other than adding standalone esx hosts).  Our use case is not unique by any stretch of the imagination, so how are other users handling this?  I really don't get it at all.  It is baffling to me how this oversight exists...  Or, like I said, maybe I'm just missing something.  I sincerely hope that is the case.


Hardware Monitoring using SAM

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Hi All,

 

In our environment we had been polling hardware data from Vcenter into SAM(6.4) using CIM protocol. But as we've upgraded SAM to 6.6, we couldn't find the option in the Virtualization setting to poll via vcenter or via ESX Directly. Instead now we are getting poling method options as VMAN Orion and VMAN Appliance. Why is that so?

 

 

These changes have effected the monitoring of ESXis.

What's the solution for this?

 

Many Thanks!

Can someone explain what this mean on the node details for a VM?

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VMAN Orion virtualization polling is not supported on agent. If you want to poll the node via agent, you need to manually switch the polling type for the node to 'Basic' on the Virtualization Polling Settings page in order to poll also virtualization data.

Orion VMAN Collection Jobs Configuration & Performance.

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We don't see anywhere the old Collection jobs that we used to have in VMAN Appliance (Configuration data every 12 hrs and Performance data every 10 mints), do we have something similar in VMAN Orion?

VMAN, ESXi, vCenter

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There don't seem to be videos on adding ESXi hosts to Solarwinds for monitoring.  Also are there any recommendations as to what to monitor for ESXi 6.5?  Any KB articles on grouping ESXi hosts and creating alerts?

VMAN 8.4 Reducing VMware Event Noise

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In VMAN 8.4, we introduced VMware event monitoring.

 

You can see the release notes here:

Virtualization Manager 8.4 Release Notes - SolarWinds Worldwide, LLC. Help and Support

and the product blog post here: Virtualization Manager 8.4 is Now Generally Available 

 

When you first start looking at the captured VMware events, typically you're going to notice a lot of login/logout events. When using an automated workflow tool, or a third party monitoring tool, you're going to see even more of these events.

For me, I like to start discarding these events right away so I'd like to share how I do that in just a few clicks.

 

First, click 'Configure Rules'

 

There you can start creating a rule to discard your login/logout events

Set your Rule Conditions to look for EventType: UserLogoutSessionEvent and UserLoginSessionEvent

 

 

On the Actions, Add an Action to Flag For Discard

Save your log processing rule and enjoy the clarity of seeing the other more important events occurring your VMware environment in real time.

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