With Virtualization Manager enabled, we are sending data from our VMAN environment into our Orion instance. The datacenter engineers reached out because they had replaced some failed hardware in a host in our cluster and asked how long it took for that data to update.
When I checked the status, I saw that the last polled time was 4:26AM. That's an odd time since I know that the Hardware Details statuses come from the VMware API when VMAN and Orion are integrated. We are using the default 12 hour interval for configuration polling and, when I checked, the configuration for the vCenter that manages this host was being polled at 10:30ish. I kicked off a configuration poll anyway. I jumped into the VIM_Hosts table and searched for my host to get the VIM_Hosts.ManagedObjectID (host-178515 in my case). Then I jumped out to my VMAN appliance and did a 'cat /var/hyper9/logs/master.log | grep -i host-178515'
2017-01-13 10:24:52,680 [ConfigData-8] DEBUG com.hyper9.service.configitem.storage.DataStorageProcessor$ConfigDataTask:517 - Processed config data for HostServer host-178515 for job aedecbb8-22dc-4df6-aa76-471aec556580 in 1058.771 ms
I found this entry which indicated that the config data (vs the dozens of other log entries that said 'Processed 5120 samples' -- that is the performance data) but still no change in the hardware status on that node.
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I dug a little deeper and looked up the node in APM_HardwareInfo by the nodeID (also found in the VIM_Hosts table) and found that the LastPollTime was 2016-11-13 09:26:43.330 (NOTE: This is obviously UTC time even though the field name doesn't say so!) and that the categories with problems shows the piece of hardware that has an issue.
Now I am *really* confused because I thought that I should have been able to force an update to this node from VMAN by pulling the configuration data.
After all that my question is -- How is the hardware status data updated in Orion if you have a VMAN instance integrated? How long should it take to refresh that status data after a change is made?